Privacy Policy

At SORIANÉ, discretion is a luxury we deeply value.

Your privacy matters to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.soriané.com.

Information We Collect

When you interact with SORIANÉ, we may collect the following information:

Personal details such as your name, email address, phone number, billing and shipping address
Payment-related information (processed securely through third-party payment gateways)
Account activity, order history, and preferences
Technical data such as IP address, browser type, and device information

We collect only what is necessary to deliver an exceptional and seamless experience.

How We Use Your Information

Your information is used to:

Process and fulfill orders
Communicate order confirmations, shipping updates, and service-related messages
Provide customer support and respond to inquiries
Improve our website, offerings, and overall brand experience
Send exclusive updates, launches, or offers (only if you choose to receive them)

We do not sell, rent, or trade your personal data.

Payments & Security

All payments are processed through secure, PCI-compliant third-party payment gateways.

SORIANÉ does not store or have access to your full payment details.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.

Sharing of Information

We may share limited information with trusted partners strictly for:

Payment processing
Order fulfillment and delivery
Website analytics and performance optimization

These partners are bound by confidentiality and data protection obligations.

Cookies & Tracking Technologies

SORIANÉ uses cookies and similar technologies to enhance site functionality, analyze performance, and personalize your experience.

You may choose to disable cookies through your browser settings, though this may affect site performance.

International Customers

As a global brand, your information may be processed or stored outside your country of residence.
By using our website, you consent to this transfer in accordance with applicable data protection laws.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, please contact us at hi.soriané@gmail.com

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Updates to This Policy

SORIANÉ may update this Privacy Policy from time to time to reflect changes in practices or legal requirements.

Any updates will be posted on this page with immediate effect.

Contact Us

For any questions or concerns regarding privacy, please contact our concierge team at:
hi.soriané@gmail.com